Phantex.io
Contact Us
Have a question about your account, a billing issue, or something about the tools you’d like us to know? Pick the right inbox below, or use the form — we read every message and typically reply within one business day.
General Support
Account help, tool questions, generation issues, or anything else.
support@phantex.ioBilling & Refunds
Credit top-ups, charges, and refund requests.
billing@phantex.ioPrivacy & Data
Data access, correction, export, or deletion requests.
privacy@phantex.ioSend us a message
Prefer not to use email directly? Fill this in and it’ll route to the right team automatically.
Typically replies within 1 business day
Response hours
Monday – Friday09:00 – 18:00 CET
SaturdayLimited
SundayClosed
Based in
Santander, Spain
Phantex.io is operated remotely — we don’t currently offer an in-person or phone support line.
Before you write in
Many common questions — refund eligibility, how credits work, wallet connections — are already answered in our FAQ. It might get you an answer faster than waiting on a reply.